1.- Marina Meier will issue a free, formal, no-obligation quote for each project once the document to be translated, the details about the interpreting assignment or the copywriting/transcreation brief have been sent. All quotes shall remain valid for a period of 30 calendar days.

2.- No project work will be started unless the client has signed and approved the quote in writing via e-mail.

3.- Repeat clients do not have to sign every quote, but are kindly asked to approve the quote via e-mail.

4.- Full payment up-front is required from all private individuals by the payment method specified.

5.- For companies and organisations, my payment terms are Net 30 by the payment method specified. Any invoices not paid within 30 days of receipt may be subject to penalties.

6.- For long assignments or texts, Marina Meier may request an initial payment and periodic partial payments on terms to be agreed.

7.- Volume discounts are available for large projects.

8.- Conference interpreting assignments are quoted on a half-day or full-day basis, plus any applicable travel time and expenses.

9.- Liaison interpreting assignments require a two-hour minimum plus any applicable preparation and travel time.

10.- No claim will be considered after 7 business days from the project delivery date. If a claim is well founded, Marina Meier will ensure that corrections are made as soon as possible and competently without entitlement to any additional compensation.

11.- Marina Meier retains copyright until the invoice has been settled in full.

12.- If a project is cancelled, Marina Meier will be paid for all work completed up to the point of cancellation.

13.- If an interpreting assignment is cancelled within 48 hours of its start time, Marina Meier will be paid in full the total quoted fee.

14.- Invoices are not subject to VAT under UK fiscal regulation.

15.- Marina Meier abides by the Institute of Translation and Interpreting’s Code of Conduct.

16.- All documents and information shared will be treated with the utmost confidentiality.

17.- Any disputes arising from the above Terms of Service shall be interpreted in accordance with English Law and subject to the jurisdiction of the Courts of England and Wales.